I am so proud of the products I sell in my store, and I hope you love them as much as I do.

But should you not be happy with the fit, or how it suits you, you can return it to me within 14 days of the date of purchase.***

The item/s must be in the same condition and packaging they were despatched in, and must not have been worn. Please include a copy of your invoice.

Return postage is at your own expense, and if you want a replacement item then I will ship it back to you at no extra charge. Shipping costs are non-refundable.

If you believe an item to be damaged/faulty or incorrect, please contact me ASAP so I can sort it out with you.

***All returns MUST come with a Return Authorisation number.
You can get one of these by emailing me at: contact@thenatureexchange.com.au and I will send you a number and details of where to send it.
Returns without a RA number will not be accepted.

The Nature Exchange™ adheres to the Australian Consumer Law for consumer guarantees and returns.